Privacy Policy

This Privacy Policy applies to information collected from you by MOLKANO® via this website and other websites operated or provided by MOLKANO®.

MOLKANO® knows that you care how information about you is used and shared, we appreciate your trust that we will do so carefully. By visiting Molkano.com, you are accepting the practices described in this Privacy Policy.

Please note that the site may contain links to other third party websites that are not controlled or operated by MOLKANO®. This Privacy Policy does not apply to such third party websites, MOLKANO® is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore MOLKANO® encourages you to request and review the privacy policies of any third parties before disclosing your personal information to such parties or when visiting such third party websites.

Revisions to this privacy policy
MOLKANO® reserves the right, in MOLKANO® discretion, to change, modify or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. However, MOLKANO® will treat your continued use of the website following such revision as your acceptance of the revised terms. MOLKANO® will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.

This Privacy Policy was last updated 1st of September 2023.

Basis of Processing
The Processing of your personal data may take place because of a legal obligation to do so or the contractual relationship between the two of us. In addition, the processing may take place because of legitimate interest held by MOLKANO® or simply because you have given us your consent to process your personal data. you can always ask us to clarify on which legal basis we process your data via the contact details mentioned at the end of the privacy statement.

Consent
By submitting personal information to molkano.com you agree that MOLKANO® may collect your personal information and you consent to use, disclosure and transfer of your personal information in accordance with this privacy policy and as permitted or required by law. MOLKANO® respects your privacy and strives to conform to the rules under applicable EU legislation and Greek laws.

Collecting Information
MOLKANO® may gather personal information related to your use or purchase of MOLKANO® products and services. This personal information may encompass details such as your name, username, password, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (always encrypted), personal preferences, and any other personal data you opt to provide in your profile or in your communications with MOLKANO®. You affirm and assure that you possess the necessary rights and authority, or have acquired all requisite consents, to provide any information, including personal information belonging to another individual, that you furnish to MOLKANO®.

MOLKANO® may also send product updates and promotional offerings via mail. In such instances and for all direct marketing endeavors, MOLKANO® ensures it obtains your prior consent in accordance with applicable legal requirements (GDPR).

We use cookies
Similar to numerous other websites, MOLKANO® utilizes cookies on its e-shop platform. A cookie is a text file sent by a web server to a web browser and subsequently stored by the browser. When the browser requests a page from the server, the text file is sent back to the server, allowing the web server to recognize and monitor the web browser. It’s important to note that the server that sends the cookie can only read it. This information does not personally identify you, and you remain anonymous unless you have provided MOLKANO® with your personal information.

MOLKANO® may send a cookie that can be stored on your computer’s hard drive by your browser. The information obtained from this cookie may be used by MOLKANO® to enhance the website’s usability. Additionally, this information may help us recognize your computer when you visit our website, enabling us to personalize your experience.

Most web browsers provide the option to either accept or decline cookies. However, rejecting cookies may negatively impact the usability of many websites, including the e-shop site. Because cookies enable you to utilize some of MOLKANO® essential features, we recommend leaving them enabled. For example, if you block or reject our cookies, you may not be able to add items to your Shopping Cart.

We use both functional and non-functional cookies (for advertising and analysis purposes) while complying with GDPR regulations.

IP Addresses
MOLKANO® may record your IP address when you visit or use services or features on the website. An IP address is a computer’s numeric address, by which it can be located within a network. MOLKANO® may use your IP address for the purposes noted above, and also to help diagnose problems with MOLKANO® server, or to administer the Sites. MOLKANO® may also use your IP address to identify you when MOLKANO® feels it is necessary to enforce compliance with this Privacy Policy or the Terms of Use and others.  

Protection of your information
We will implement reasonable technical and organizational measures to safeguard against the loss, improper use, or alteration of your personal information.

To enhance the security of your data during transmission, we employ Secure Sockets Layer (SSL) software, which encrypts the information you provide. During the checkout process, we collaborate with a third-party partner who only discloses the last four digits of your credit card numbers when confirming an order. However, it’s important to note that internet and wireless transmissions can never be entirely private or impervious to security breaches. You acknowledge that any messages or information you transmit to the website may potentially be intercepted by unauthorized individuals.

If you have any concerns regarding the security of personal information collected by MOLKANO®, please don’t hesitate to reach out to our customer service team.

Use your personal information
MOLKANO® may use such personal information internally or in combination with pre- existing information: i.ex:
- to establish and conduct commercial relationships, including to process purchases or other transactions, to develop, enhance, market, sell or otherwise provide information, products or services
- to detect and protect MOLKANO® and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity
- to conduct or administer contests, sweepstakes or other promotions in which you have participated
- to access, preserve, disclose and use your personal information contained in your account, all Submissions (as defined in the Terms of Use), all communications to and from you, all information relating to your use of the Site, if MOLKANO® is required - - to do so by law or legal process
- to contact you and to respond to any communications that you may have had with us
- to engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition
- to customize your experience or homepage on the site.

At any time you may contact us with any privacy questions or concerns you may have.

Retention Period
Your data are being stored in accordance with the statutory retention periods or sas long as necessary for the purposes described above and – if the processing is based solely on your consent – at the latest until withdrawal of your consent.

Choice and opt-out preferences
As you browse molkano.com, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our marketing partners Mailchimp, Pinterest, Google Analytics, Google Ads, Facebook & Instagram enables us to present you with retargeting advertising on other sites based on your previous interaction with MOLKANO®. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page to opt out of our partners’ targeted advertising.

Disclosure of your information
MOLKANO® may share your personal information with its subsidiaries, affiliates, and third parties that MOLKANO® engages to provide services on its behalf. These services may encompass support services, website maintenance, the delivery of promotional materials, the administration of contests, sweepstakes, and other promotions, as well as responding to customer inquiries regarding MOLKANO® products and services. It’s worth noting that these subsidiaries, affiliates, and third parties may be located abroad.

MOLKANO® will only disclose the personal information required by these third parties to carry out their services for MOLKANO® and/or on MOLKANO® behalf. Without obtaining prior affirmative consent, MOLKANO® will not share your personal information with third parties for their direct marketing activities.

Should MOLKANO® engage in a business transaction, such as a purchase, sale, lease, merger, amalgamation, acquisition, disposal, securitization, or financing related to MOLKANO®, you consent to the transfer of your personal information and any other data collected by MOLKANO® to another party in connection with such transaction. Additionally, you consent to MOLKANO® disclosing your personal information to legal, financial, insurance, or other advisors involved in the transaction or the management of MOLKANO® business or operations. This disclosure will be in accordance with your consent, which may be obtained from time to time, including for the fulfillment of other specified purposes when your personal information is collected. It will also comply with any other applicable legal requirements.

Furthermore, we want to emphasize that we have established data processor agreements with the relevant suppliers. To accept our privacy and cookie policy, consumers can do so through the pop-up they receive on our welcome page.

Google Analytics
This website uses Google Analytics, a web analytics tool that helps website owners understand how visitors engage with their website, offered by Google Inc. (“Google”). Google Analytics uses “cookies” to help analyze the website and how users use the website. The information generated by the cookie about your use of the website (including your IP-adress) is transferred to Google and stored by Google on servers in the United States. Google uses this information to track how you use the website and to generate reports about the website activity for the website owners. Google can provide your information to third parties only if required to do so by law, or insofar as third parties process the information on Google’s behalf. Google will not combine your IP-adress with other information Google that has gathered. If you do not wish to accept Google Analytics cookies, you can customize your browser accordingly so that it refuses them. Refusing will however have a negative impact upon the usability of our website, including the e-shop. By using our website you agree that Google processes the information in the manner and for the purposes as set forth above. This data will be kept safe by Google in line with their Safety Measures.

Your Rights
- What data is being stored?
- Why are these data stored?
- For what duration will these data be stored, or how long are they expected to be retained?
- When applicable, who are the recipients of the data?
- Are the data used for automated decision-making, and if so, what is the underlying logic, as well as the anticipated consequences of such processing?

Upon your initial request, we will furnish the following information, free of charge, within one month:

In addition to the notification of the aforementioned information within a reasonable timeframe (in any case, within one month), we will inform you of all the rights you can exercise if necessary:

1. The Right to Rectification: If you believe that certain data processed by us are inaccurate or incomplete, you have the right to request rectification or completion by providing an additional declaration.
2. The Right to Erasure (Right to Be Forgotten): You have the right to request the erasure or deletion of your personal data in the following circumstances:
   • If the data are no longer necessary for the purpose for which they were collected or processed.
   • If the data are being processed based on your consent, and you wish to withdraw your consent, provided there is no other legal basis for the processing.
   • If you object to the processing, and there are no overriding legitimate grounds for such processing.
   • If the data were processed unlawfully from the outset.
   • If erasure is required to comply with a legal obligation.
   • If the data were collected in relation to the offer of information society services to a child.
3. The Right to Restriction of Processing: You have the right to request the restriction of the processing of your personal data under the following circumstances:
   • When the accuracy of the personal data is contested, for a period during which MOLKANO® can verify the accuracy of the data.
   • When the processing is unlawful, and you prefer restriction instead of complete erasure.
   • When the personal data are no longer necessary for processing purposes, but you require them for the submission, exercise, or defense of legal claims.
   • When you have objected to the processing pending the verification of your complaint.
4. The Right to an Electronic Copy and Data Portability: If the processing of your personal data is based on your consent, you have the right to obtain a copy of the personal data you provided in a structured, commonly used, and machine-readable format. You also have the right to transmit these data to another controller when processing was based on consent and carried out by automated means.
5. The Right to Object: You have the right to object to the processing of your personal data, including profiling and processing for direct marketing purposes, when the processing is in the public interest or for legitimate interests.

Contact
To exercise your rights, you can at all times submit a request by email to info@molkano.com